Japanese Artistry Mug - 15oz
Elevate your sipping experience with the Japanese Artistry Mug, a beautiful tribute to Japan’s rich artistic heritage. Crafted with care, this mug features exquisite Japanese art, showcasing traditional motifs and elegant designs that capture the essence of Japanese aesthetics.
This sturdy mug is perfect for your morning coffee, afternoon tea, or whatever hot beverage you enjoy.
- Ceramic
- 15 oz mug dimensions: 4.7″ (11.9 cm) in height, 3.3″ (8.5 cm) in diameter
- Dishwasher and microwave safe
- Blank product sourced from China
Disclaimer: The White Glossy Mug may vary slightly in size by up to +/- 0.1″ (2 mm) due to the nature of the production process. These variations are normal and won’t affect your mug’s quality or functionality.
This product is made on demand. No minimums.
FAQ:
Delivery
When will I get my order?
Usually, it takes 3–7 days to fulfill an order, after which it’s shipped out.
The shipping time depends on your location, but can be estimated as follows:
● USA: 3–4 business days
● Europe: 6–8 business days
● Australia: 2–14 business days
● Japan: 4–8 business days
● International: 10–20 business days
Where will my order ship from?
We work with an on-demand order fulfillment company with facilities worldwide! Will I be charged customs for my order? An additional customs and tax fee can occur on international orders. This fee is not in our control and is assessed by your local customs office. Customs policies vary widely for every country so please check with your local customs office directly to see if they apply duties and taxes to your purchases.
My order should be here by now, but I still don't have it. What should I do?
Before getting in touch with us, please help us out by doing the following:
● Check your shipping confirmation email for any mistakes in the delivery address
● Ask your local post office if they have your package
● Stop by your neighbors in case the courier left the package with them.
If the shipping address was correct, and the package wasn't left at the post office or at your neighbor’s, get in touch with us at "heypixelbyteavenue@gmail.com" with your order number.
If you did find a mistake in your delivery address, we can send you a replacement order.
How do I track my order?
You’ll receive a tracking link via email when your order ships out.
If you have any questions about your tracking or shipment, drop us a line at
"heypixelbyteavenue@gmail.com".
I received a wrong/damaged product, what should I do?
We’re so sorry if the product you ordered arrived damaged.
To help us resolve this for you quickly, please email us at"heypixelbyteavenue@gmail.com" within a weeks' time with photos of the damaged product, your order number, and any other details you may have about your order.
We’ll get back to you with a resolution as soon as possible!
Returns
What’s your return policy?
We don’t offer returns and exchanges, but if there’s something wrong with your order, please let us know by contacting us at "heypixelbyteavenue@gmail.com"!
Do you offer refunds?
Refunds are only offered to customers that receive the wrong items or damaged items.
If any of these apply, please contact us at "heypixelbyteavenue@gmail.com" with photos of wrong/damaged items and we’ll sort that out for you.
Can I exchange an item for a different size/color?
At this time, we don't offer exchanges.
If you’re unsure which size would fit better, check out our sizing charts—we have one for every item listed on our store, in the product description section. Though rare, it's possible that an item you ordered was mislabeled. If that’s the case, please let us know at "heypixelbyteavenue@gmail.com" within a week after receiving your order.
Include your order number and photos of the mislabeled item, and we’ll send you a new one, or issue a refund!
Feel Free to reach out if there is any questions or concerns!
Yours PixelByteAvenue